Franchising: case study
by Matthew Stibbe - Friday, 15th February 2008 -
How Island Line made a business franchise success.
First published in 2002, this is a case study of the Island Line train company that made a success in an industry blighted by poor customer service and awful punctuality rates. Click here to read an inspiring story, with a twist in the tale.
Related tags: case study, franchises, franchise case studies, franchising, business franchise, island line,
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