FEATURED CONTENT

Cisco Customer Kings Cisco Customer Kings

Real Business and Cisco are looking for entrepreneurial firms that provide the very best in customer engagement.
Click here to enter your firm.

  • hot
  • hot

You’ve heard of road rage. You’ve heard of PMT. Now there’s e-rage.


Your email address:   
Friend's email address:   
   

by Rebecca Burn-Callander - Wednesday, 9th July 2008

You’ve heard of road rage. You’ve heard of PMT. Now there’s e-rage.

This is the page

Having just spent three days dealing with crippling mailbox “issues” that left me virtually incommunicado, I feel I can relate to this newly spawned symptom of modern living.

It’s a common disease, too. Apparently 77 per cent of office-workers experience this phenomenon. Take a covert look around your office right now. Anyone indulging in a spot of monitor bashing? Shouting? Smashing the keys out of their QWERTYs like so many broken teeth?

Chances are, someone is.

And now that this monster has its very own appellation, business ISP Eclipse Internet has deemed it wise to run a survey to pick up on any regional variations. E-rage hotspots, if you will. Are spreadsheet jockeys in Scotland more likely to blow a gasket than those in the Cornwall?

The answer is, “Quite possibly”!

Get this, ladies and gents. The survey found that “office workers in Glasgow are twice as likely (22.2 per cent) to hit their computer compared to the national average (around ten per cent).

“They are also three times as likely to kick their computer (18.5 per cent versus a national average of 6.1 per cent).”

Angry Glaswegians! You’ve gotta love them.

London (15 per cent) and Manchester (13 per cent) also show the greatest prevalence of employees taking out their frustrations on their computers. More chilled out office workers can be found in Bristol (3.6 per cent) and Plymouth (three per cent), where instances of e-rage fall well below the national average of ten per cent.

I know this seems like trivia. A “joke” survey. Light relief.

It’s not. Spare a thought for the casualties of this terrible blight. “The real victim of e-rage is the innocent computer,” says the survey monkey. “Over 40 per cent of respondents responded with agitated ‘mouse-clicking’ while ten per cent have even resorted to hitting their computers with frustration.

"In small companies (ten-49 employees), a staggering 20 per cent of respondents have even resorted to kicking their computers in an attempt to clear the problem.”

Agitated mouse-clicking?! Now that’s rage.

Picture source

Tags: office workers, eclipse internet, survey monkey, glaswegians, email, e rage, the incredible hulk, cornwall,

Close X

Leave a comment


Name:
Email:
Comment:
  I have read and understand the terms and conditions
 

Please click the post button only once - your comment will not be published immediately

BUSINESS NEWS >>

“I will survive this recession,” says Kelly Hoppen

By Rebecca Burn-Callander - January 08, 2009 3:46pm GMT

Designer to the stars, Kelly Hoppen, talks to RB about preparing for her second recession, capitalism and the sad demise of Wedgewood.

Lloyds TSB provides relief to SMEs

By Catherine Woods - January 08, 2009 3:02pm GMT

Lloyds TSB will pass on the Bank of England’s 0.5 per cent base rate cut to all its small business customers with variable rate loans and overdrafts.

How much do you need to retire?

By Stefan Wissenbach* - January 08, 2009 2:44pm GMT

The story of an entrepreneur can often be traced back to his past. But his future is also a vital influence on his business narrative.

Interest rates: reaction to the record low

By Catherine Woods - January 08, 2009 2:04pm GMT

Interest rates are now at their lowest figure ever following the decision by the Bank of England’s Monetary Policy Committee to cut them to 1.5 per cent.

Interest rates cut to 1.5 per cent

By Catherine Woods - January 08, 2009 12:08pm GMT

The Bank of England’s Monetary Policy Committee has cut interest rates by half a percentage point to 1.5 per cent.


BUSINESS COMMENT >>

Valentine’s Day PR puff is starting already

By Catherine Woods - January 08, 2009 4:54pm GMT

My views on Valentine’s Day are well documented.

Do you have a moral compass?

By Catherine Woods - January 08, 2009 3:40pm GMT

Is selling stuff to people who are sick morally wrong? One entrepreneur thinks so and has taken issue with Real Business for writing about companies that do so.

From concept to launch: a start-up's video diary

By Rebecca Burn-Callander - January 06, 2009 5:41pm GMT

Clive Payne has invented a new fitness product. Having turned down a contract with a big American manufacturer, he's decided to launch it himself. Week by week, he will document his progress. We're going to follow him!

The future's not so bright

By Rebecca Burn-Callander - January 05, 2009 4:22pm GMT

The only thing going up in 2009, aside from unemployment, will be sales of antidepressants, says Professor Marvin Zonis

Depressing days and Dave's Big Idea.

By Catherine Woods - January 05, 2009 4:15pm GMT

It comes as no surprise to me that today is considered the most stressful day of the year. I wonder if David Cameron feels the same after his big saving announcement?


Click here to sign up for the Real Business newsletter

In association with
Real Business Front Cover